How Small Fry Get the Shaft
Back in the 1960s and 1970s, AT&T was a national conglomerate phone company. They effectively had a monopoly on all long distance, and since local phone companies had no competition, there were often abuses done to their customers, and we just had to "take it."
Lily Tomlin created the character
Ernestine for the TV Show
Laugh In in the late 1960s. Over the years, she reprised her role several times, playing the snotty, nosy telephone operator that would make veiled threats to customers and was generally annoying.
One of her most famous lines that has stuck with me all these years is "We are the phone company, (snort, snort) we don't have to."
Well, after the big
AT&T breakup in the 1980s and the addition of local competition from cable companies and cellular providers, the phone company is no longer the 800-pound gorilla that it once was. As we all know, nature abhors a vacuum, and Google has decided to be be an 800-pound gorilla on the Internet.
I'm sure all of you have seen the ads that are on this blog. One of my goals with this blog is to use it to earn extra income, and hopefully grow my readership to a large enough extent that I can use the income from this blog and my videos to support myself when we move to Texas.
This is a critical thing: I don't want to have to take a J.O.B. out there if I can avoid it. I want to be able to devote my time to learning about homesteading, setting up, and building my house. I want to be able to spend all my time with my wife; to essentially retire early, while at the same time, providing interesting or useful content to people on the Internet.
Well, the key do doing this is advertising. So, I signed up with Google AdSense. They have a
very strict policy about fraudulent click activity. In fact, about a month after I created my account, I was told that it was disabled due to fraudulent activity. I later found out that a few friends were clicking on my ads to "help" me, but it really hurt.
Google won't tell me specifically what led to the disabling of the account, just that there was "invalid click activity." I did some research and basically, once Google disables an account, you're basically screwed. Sure, they have an appeal form, but many, many
web site owners out there report that it's a bunch of BS, and that the initial disabling is almost always upheld, and that it's a
de facto LIFETIME BAN from ever using Google AdSense again. So, I created a new account in Linda's name and set up the ads and posted
a plea to NOT click on my ads.
All was going well, and I was looking forward to our first check issuance from Google. The biggest source of revenue was my YouTube channel. It had been steadily growing over the months. I'd get as much as $15/day some days from YouTube. However, you have to accrue $100 in ad revenue before Google will cut a check (or pay by Direct Deposit, as was our case). I had just crossed the threshold of $100 and would have expected payment in August. I was excited. I was gonna frame my first dollar. I was officially "in business!"
Until the morning of Saturday, July 7, 2012. I got an email from Google saying that my account had been disabled for "invalid click activity."
WTF! Right before they have to pay me? This seemed rather convenient. So, I dug into the Internet again. Well, it's possible that someone was still trying to "help" me, but I doubt it. Since most of the ad revenue I earned was from YouTube, and 99% of the viewers there do not know me personally, it's likely that Google is using one of their draconian rules to stick it to me.
You see, they have a policy that says that once an account is banned for invalid click activity, that they can subsequently ban any account that is related to it. Being related to a banned account is grounds for banning! It's like poison or something.
So, either there were people trying to "help" me again, I had a related account, or someone was c
lick-bombing me. Google won't say. They refuse to tell me what activity got the account banned. Hell, they could have just decided that they didn't like the spelling of my name. Since they conceal their reasons, they could use
any reason, and claim it was a "violation." All they have to say is that there was "a violation," and they can cancel my account.
Of course, this time, I filed an appeal. I filled out their form, and received this reply from their automated system:
Hello,
This message confirms that we've received your appeal submission.
We'll get to your appeal as soon as we can, though due to the high volume
of emails we receive, it may take us up to a week or more to process it.
If you've previously submitted an appeal for this account, you might not
receive a response to this or future appeals.
Also, please be aware that appealing the disabling of your AdSense account
does not guarantee that it will be reinstated.
If you have any questions or concerns about accounts disabled for invalid
activity, please visit
https://www.google.com/adsense/support/bin/answer.py?answer=57153.
Thanks for your patience and understanding.
Sincerely,
The Google AdSense Team
Original Message Follows:
------------------------
From: theratracelosers@gmail.com
Subject: Invalid Activity Appeal
Date: Sat, 07 Jul 2012 15:53:26 +0000
01_Origin: helpcenter
02_FormType: appeal_form
03_Language: en
04_AdSenseLocale: en
05_IP: 174.101.253.183
06_ctx:
07_Name: Linda Douglas
08_CompanyName: The Rat Race Losers
09_AdSenseLogin: theratracelosers@gmail.com
10_PubId: ca-yt-pub-2071734717702928
11_ExampleUrl: http://youtube.com/user/TheRatRaceLosers,
http://www.theratracelosers.com/
12_13_14_date_day: 7
12_13_14_date_month: 7
12_13_14_date_year: 2012
15_AlreadyAppealed: no
16_OtherAccount: no
17_OtherAccountList:
18_WebAudience: People interested in off-grid technologies, or in
automotive mechanics and other DIY jobs
19_UserGeography: I've had hits from all over the world, but the vast
majority are in the US
20_UserAccessMode: home, mobile, and office
21_ScrapedContent: NO
22_ContentSources: I create all my content. Either videos on YouTube or
blog posts on the blog
23_NumAdmins: 2
24_UpdateFrequency: At least 2-3 times per month
25_BoughtTraffic: no
26_UsePayTo: no
27_TrafficSources: I promote my site on Facebook, as well as in all the
videos on YouTube
28_AdvertiserValue: Persons looking for off-the grid technologies are
often
interested in other products and services that help in that end -- DIY
tech, solar, wind, sites like Lehmans, etc.
29_UserIncentive: Some visitors know me personally. However, I have told
them EMPHATICALLY that they are NOT to click on ads unless they have a
real, genuine interest in the product or service being offered
30_ViolatedTerms: No. Never. We take the TOS for AdSense very seriously.
31_InvalidActivity: I don't know why you've disabled this account. You
won't tell me anything about why it was disabled, so I can't refute or
defend or explain whatever it is that your system has decided is
"suspect."
I can attest that I, nor any person involved in the administration or
content production of this site have **NEVER** clicked on any ads. We
understand the importance of making sure that clicks are all valid, and we
do everything we can to prevent invalid clicks.
Please reactivate my account.
32_SuspiciousData: I dont have access to my logs. My sites are both
google
properties (Blogger and YouTube), so you guys have more access to that
information than I do.
AutoDetectedBrowser: Internet Explorer 9
AutoDetectedOS: Windows 7
IIILanguage: en
IssueType: appeal_form
Language: en |
While I waited for the appeal, I did some more research. I discovered that it can take up to 30 days for an appeal top be reviewed, and that the best way to make sure that your appeal is approved is to follow up every couple days with additional information or proof that your ad clicks were not invalid. So, I started looking at my traffic reports to see what I could glean.
Unfortunately, I don't have access to the web logs from YouTube. Besides that, the log information that shows that a click on an ad occurred will be on the server that served the ad..not my YouTube page. So, once again, Google has all the cards, and all the proof. I can't access it at all.
Well, it didn't take long for Google to get back to me. Early on the following Monday morning, I received this:
Hello,
Thank you for your appeal. We appreciate the additional information you've
provided, as well as your continued interest in the AdSense program.
However, after thoroughly re-reviewing your account data and taking your
feedback into consideration, our specialists have confirmed that we're
unable to reinstate your AdSense account.
Please know that, once we've reached a decision on your appeal, further
appeals may not be considered, and you might not receive any further
communication from us. Note that AdSense publishers whose accounts are
disabled for violations of our Terms and Conditions are not eligible for
further participation in AdSense. For this reason, you may not open new
accounts.
Also, accounts disabled for invalid click activity will receive no further
payment nor any reissue of previous payment. Your outstanding balance and
Google's share of the revenue will both be fully refunded back to the
affected advertisers. Thank you for your understanding in this matter.
We understand that you may want more information about your account
activity. However, because we have a need to protect our proprietary
detection systems, we're unable to provide our publishers with any details
about their account activity.
Sincerely,
The Google AdSense Team |
So, basically, Google just told me to stuff it. No supporting documentation, no logs, no phone call, NOTHING. They could have saved time by saying "We are Google, (snort, snort) we don't have to."
So, my dreams of making money with my videos and blog were dashed. Or
were they?
I started searching for alternatives to Google AdSense. I found one called
AdBrite Exchange. I signed up and put their ad code on this page. Unfortunately, the targeting of ads is not as sophisticated as AdSense, so I expect a lower click rate and crappier ads. Bummer. But the blog has not been the biggest source of revenue anyway. It's been YouTube.
Since YouTube is a Google property, small fry like me can
only use AdSense for ads on YouTube. This means that I am effectively FOREVER BANNED from making money via YouTube. So, I started looking for alternatives. I found
Blip.tv. They encourage regular content from their producers and will allow ads on the videos!
So, I am slowly transitioning all my YouTube videos over to blip.tv. Here's the link to my channel over there.
I'm still building the new video channel, and thanks to a good friend who is a graphic artist, I hope to have some awesome graphics on that new channel soon, as well as here on the blog. While chatting with him, he said, "Ah, but moving to this new ad system will make the victory over Google that much sweeter. One day, when your site is huge, Google will come to you offering their AdSense service."
On that day, I will be pleased to say "We are The Rat Race Losers, (snicker) we don't have to."